FAQs

CityTins is expanding with new cities, new offerings and new features, including a $5 off takeout option, in addition to the $10 off $25 dine-in offer.

Any 2024 CityTins available online now can be used starting January 1, 2024 and will not expire under the end of 2024!

Any unopened, undamaged CityTins purchased on our website may be returned with proof of purchase within 30 days. CityTins purchased at a participating retailer or restaurant must be returned via the reseller. Unopened CityTins purchased through a fundraiser are eligible for an exchange of a different tin while supplies last. CityTins does not issue a store credit for future use. Additionally, we are unable to exchange expired tins for current editions, no matter the circumstance.

Yes, but the tricky part is this: Restaurants want to serve people in-house. They want to fill seats with people enjoying a solid experience. CityTins has maintained a "Dine-In only" clause on our coasters, prior to the pandemic, because it truly makes a difference for the restaurants. They profit from diners dining in.  Having said that, we all want to support locally-owned venues—especially now, post-pandemic. That doesn't mean that your support by ordering take-out doesn't help; it does! It helps restaurants to maintain and stay afloat. We hope you will enjoy the option to support these restaurants in either manner...

Orders placed Monday through Friday (excluding holidays) before 10AM CST will be processed and shipped same day. Orders placed after 10AM CST, or on Saturdays and Sundays will be processed and shipped the next business day. All customers will receive a confirmation email with tracking information when the order has shipped.