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Article: What is the return policy?

What is the return policy?

Any unopened, undamaged CityTins purchased on our website may be returned with proof of purchase within 30 days. CityTins purchased at a participating retailer or restaurant must be returned via the reseller. Unopened CityTins purchased through a fundraiser are eligible for an exchange of a different tin while supplies last. CityTins does not issue a store credit for future use. Additionally, we are unable to exchange expired tins for current editions, no matter the circumstance.

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Can these coasters now be used on Dine-in or Takeout?

Yes, but the tricky part is this: Restaurants want to serve people in-house. They want to fill seats with people enjoying a solid experience. CityTins has maintained a "Dine-In only" clause on our ...

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Fundraiser

Are the tins currently for sale valid for 2023 or 2024?

Any 2024 CityTins available online now can be used starting January 1, 2024 and will not expire under the end of 2024!

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