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Milwaukee DiversiTin now available for PRE-ORDER!

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Common Questions

When will tins be available for purchase?

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CityTins are available for Pre-Order now! That means we are working hard to get product in hand and you can expect to have them shipped to your door late June.

When product arrives at our warehouse, they will also be made available at local retailers if you prefer to shop in person. We will post retailers under our Where to Buy tab.

What is your return policy?

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Any unopened, undamaged CityTins purchased on our website may be returned with proof of purchase within 30 days. CityTins purchased at a participating retailer or restaurant must be returned via the reseller. Unopened CityTins purchased through a fundraiser are eligible for an exchange of a different tin while supplies last. CityTins does not issue a store credit for future use. Additionally, we are unable to exchange expired tins for current editions, no matter the circumstance.

Can these coasters now be used on Dine-in or Takeout?

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Yes, but the tricky part is this: Restaurants want to serve people in-house. They want to fill seats with people enjoying a solid experience. CityTins has maintained a "Dine-In only" clause on our coasters, prior to the pandemic, because it truly makes a difference for the restaurants. They profit from diners dining in.

Having said that, we all want to support locally-owned venues—especially now during the pandemic. If coasters are used for curbside, take-out, or delivery (if allowed), it really gouges the restaurant's bottom line and most cannot afford to honor coasters in this way. Eliminating third-party delivery services helps—which is why we add that clause. That doesn't mean that your support by ordering take-out doesn't help; it does! It helps restaurants to maintain and stay afloat. Some are able to profit as they navigate their offerings and service options. While they do not all profit from these transactions because of the cost of doing business this way, they do manage to keep their doors open and avoid permanent closure in the interim.We know everyone's level of comfort dining in at this time is different. Restaurants are so excited to welcome diner's back in-house. Should any unforeseen circumstances arise, we have included the takeout option as a necessary component due to the pandemic.

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