I don’t get it. Do all tins have the same restaurants?
There are at least 20 different venues in every clever little tin. Each tin contains the same 20 restaurants or hot spots we’ve selected for the year. Each restaurant is featured on its own coaster gift card, and is worth $10 off your tab of $25 or more pre-tax and gratuity. This means you can order drinks or apps, entrees, desserts or the entire menu. If the bill total is $25 before tax and gratuity are added, present your CityTins coaster to your server and $10 will be taken off your tab. It’s that simple. There’s no catch.
To view the list of venues in each tin, click here.
What do you mean by EXTRA GIFTY, ULTRA THRIFTY?
CityTins is value-priced at $30 per tin with a $200+ value. That means if you buy any one tin and use just three of the coaster gift cards (valued at $10 each), the product has paid for itself.CityTins are a safe go-to gift appropriate for almost any occasion. Popular uses for CityTins include stocking stuffers, hostess gifts, wedding favors, teacher appreciation, realtor closing gifts, corporate gifting...you name it!
Will my CityTin expire?
All CityTins are valid in the calendar year for which they are published and expire on December 31st of that year. The pandemic was a game-changer and some of our tins will be released early so you can enjoy your tin for longer.
Not sure which tin you have? The tin cover will have the year in which the tin is valid. The sticker on the bottom of the tin will list the expiration date, as well, including any fine print. All expiration info and fine print are also listed on all of the redeemable coasters in the tin. You're covered. (Odd as this may sound, we are unable to exchange expired tins for current editions; even if you lost your dog ate it or a family member gave you an expired tin. Yes, we hear these things. They happen.)
How do I know what the price range is of the venue on the coaster?
I love the coasters! May I keep my coaster after paying the tab?
If you are using CityTins on takeout, be sure to bring your coaster with you at pickup!
I’ve heard CityTins sell out fast. Do you reprint and restock tins?
When are CityTins available for purchase? And where can I buy them?
Does CityTins make donations to local organizations and nonprofits?
How can I get information about using CityTins as a fundraiser for my local school/organization/nonprofit?
What if one of the restaurants in my CityTin closes?
I am a Restaurant Owner/Chef/General Manager at a local restaurant. How can my venue be considered for inclusion in next year’s tin?
When will CityTins be in my city?
Are there any restrictions when I use a coaster gift card at the featured restaurant?
Simply turn in your coaster gift card at the featured restaurant or bar when your bill is presented. You will receive $10 off your tab of $25 of more for dine-in ($5 off $25 on takeout), excluding tax or gratuity. There are no blackout dates, no food or beverage exclusions, no nonsense.
We simply ask that you don't double-up at a table or try to combine multiple coasters at the same venue, and it may not be combined with other offers like a happy hour. Redeemable only once and must be relinquished to server.
When will my order be shipped?
Can these coasters now be used on Dine-in or Takeout?
Yes, but the tricky part is this: Restaurants want to serve people in-house. They want to fill seats with people enjoying a solid experience. CityTins has maintained a "Dine-In only" clause on our coasters, prior to the pandemic, because it truly makes a difference for the restaurants. They profit from diners dining in.
Having said that, we all want to support locally-owned venues—especially now during the pandemic. If coasters are used for curbside, take-out, or delivery (if allowed), it really gouges the restaurant's bottom line and most cannot afford to honor coasters in this way. Eliminating third-party delivery services helps—which is why we add that clause. That doesn't mean that your support by ordering take-out doesn't help; it does! It helps restaurants to maintain and stay afloat. Some are able to profit as they navigate their offerings and service options. While they do not all profit from these transactions because of the cost of doing business this way, they do manage to keep their doors open and avoid permanent closure in the interim.
We know everyone's level of comfort dining in at this time is different. Restaurants are so excited to welcome diner's back in-house. Should any unforeseen circumstances arise, we have included the takeout option as a necessary component due to the pandemic.
What is the return policy?
Are the tins currently for sale valid for 2021 or 2022?
What about my expired 2020 tin I couldn't use entirely due to COVID?
Before the end of 2020, we reached out to all of the restaurants in the tins to see if they would be open to extending the expiration date due to COVID. An overwhelming majority of venues agreed to the extension. All 2020 tins were valid through May 2021. The lists of participating restaurants financially able to extend the expiration date of 2020 tins was on our website and social media since the beginning of 2021.
If you were unable to use the coasters for their food offering, you still have yourself a limited edition, commemorative tin for your very own to use as—wait for it—coasters!! Plus, the reusable tin doubles perfectly as a salt rimmer for your margaritas!